EAGLERIDER Terms & Conditions

Unlimited miles (select models) and no hourly charges
Use of vehicle for a 24 hour period.
Safety Equipment.

Every client will receive orientation to the motorcycle. The client orientation will cover all aspects of safe motorcycle operation, the clients' maintenance responsibilities, local and state laws.

EAGLERIDER will provide storage for client luggage, airline tickets, and other valuables free of charge, however at clients' risk.

Fuel costs are the client's responsibility. EAGLERIDER claims no responsibility for motorcycle fuel consumption and mileage. You may purchase Prepaid Fuel at pickup time if the pickup location offers it. If Prepaid Fuel is not purchased and the vehicle needs refueling, a fuel charge will be applied at the time of drop-off if you return the vehicle with a fuel level that is less than the pick-up fuel level or an empty tank.

Helmets are provided with all motorcycle rentals and all tours at participating locations. Clients are encouraged to bring their own helmets for comfort and style. In addition, helmets may be purchased at many EAGLERIDER rental stations. Helmets are required by law in all locations.

1 additional driver is permitted at no extra charge. The minimum age for an additional driver is 21 and a valid motorcycle license is required.

The customer is responsible for checking engine oil levels at each refueling and reporting mechanical failures immediately. Instructions and procedures for maintenance expense reimbursement are provided at pick-up. Customers may be held responsible for mechanical damage due to negligence in motorcycle operation or failure to provide normal maintenance.

EAGLERIDER reserves the right to substitute the motorcycle confirmed to rental client. Should EAGLERIDER not be able to provide confirmed motorcycle a similar or better model will be provided to the client. This constitutes the maximum liability of EAGLERIDER.

A security deposit will be taken at pick-up (Authorization Only) and must be processed via valid credit card.

Please reference the Waiver Coverage section for more details.

Violation of listed restrictions voids all VIP Theft & Damage Waivers and client will be held liable for damages. Road Restriction: Rental street motorcycles are not allowed on gravel roads, beaches, logging or other non-public roads. Mexico Restriction: Clients cannot enter Mexico on a USA bike without written authorization or accompanied by an EAGLERIDER Guide. Death Valley WARNING: Entering Death Valley during the months of June through August is dangerous and not recommended.

Pick-Up Time of the rental motorcycle is accepted during the rental location business hours.

Return Time of rental motorcycle is accepted during rental location business hours. One rental day is based on a 24-hour rental period starting from the scheduled pick-up time. No refunds for early motorcycle returns are granted.

Late Charge: A $25 per hour penalty is assessed if the motorcycle is returned late from the scheduled drop off time.

Please note: If the motorcycle is returned after the location rental location business hours, the customer is responsible for the motorcycle until it is satisfactorily checked in by the rental location (even if the check-in process occurs on the next business day)

Cancellations made at least 31 days before the scheduled pick-up date will receive a full refund. If you cancel within 30 days, you may be entitled to a partial refund with the amount depending on when you cancel. All refunds are received as store credit, redeemable within one year from the issuing date.

Changes made at least 31 days before the scheduled pick-up date will not incur any fees. If you make a change within 30 days, you may be charged a change fee with the amount depending on when you made the change and the conditions. If a refund is issued as a result of the change, it will be provided in the form of store credit, redeemable within one year from the issuing date.

EAGLERIDER cannot be held liable for any unpleasant and unsuitable weather conditions. No refunds shall be granted for such conditions.

Store credits owned by an individual may only be used for reservations booked by and for that specific individual. Store Credits can be used once per payment (So once during booking, and multiple during subsequent payments). Store Credits expire 1 year after the issuing date. Store credits can only be applied at locations within the same country as the original booking.

EAGLERIDER Harley Rentals accepts the following methods of payment: Cash, Travelers Cheques, VISA, Master Card, AMEX, Discover, Diners Club, and JCB. Travelers Cheques are not accepted for security deposit.

Peak Season surcharge is a variable charge that applies in some locations during high-demand periods, typically in May, June, August, and September.

Event surcharge is a fee to cover a part of the shipping costs and loss of rentals during the shipping period to get motorcycles in the event location so that our riders can enjoy the event.

The environmental surcharge is 6.5% for all reservations. This charge covers part of various expenses related but not limited to oil, fuel, and tire disposal at each rental location.

This charge covers part of the fees associated with the right to do business at certain EAGLERIDER locations.

Reservation must be paid in full to guarantee rate and rental date.
Reservations are non-refundable.
Discount rates are subject to blackout dates and availability.
All rental models and rates vary by location and season.

State mandatory liability insurance is included in your rental. Please check with your rental station which are the state requirements. You are not insured for Damage or Theft. EAGLERIDER offers several options from upgrading your Liability or Damage Waiver. Please carefully check with the insurance provider. Because motorcycle rentals are considered an exotic rental most credit cards and insurance do not transfer the same way as they do with normal car rentals. PLEASE always check your credit company or insurance company for coverage.

Not all Theft and Damage Waivers or Supplemental Liability Insurance options are available for purchase online. Some locations may offer these coverages at the time of pick-up.
VIP-ZERO and SLI coverage are available only at select EAGLERIDER locations and for select models.

All Theft and Damage Waivers and Supplemental Liability Insurance options are subject to the express terms and conditions of the rental contract and do not include coverage for injury, personal property, or damage as the result of negligence such as illegal use or use of rental while under the influence of drugs or alcohol. A Police Report is required for all damages or accidents. All damages to rented motorcycle without a police report will be considered to be at the fault of the Renter.

Supplemental Liability Insurance provides supplemental third-party liability insurance at limits excess of state-required minimum financial responsibility limits.

Please note that SLI is supplemental and secondary to all other available insurance where permitted by law.

Current pricing is calculated after selecting your motorcycle on the Ride Accessories and Services page during the booking process.

Personal Property Loss Protection as a result of a motor vehicle accident or theft while personal property is contained in the rented motorcycle: Provides coverage for the Renter & Authorized Driver, with a limit of $500.00 per rental. Proof of ownership of lost property and a Police Report acknowledging losses are required.

You understand that you will be charged the rate per day for a full day even if you don’t have the Motorcycle the entire day.

There are some exclusions to this coverage which we feel you should know. Under VIP-ZERO, in the event of an accident, you will not be protected for Personal Property Loss or Damage:

1. If VIP-ZERO is not accepted at commencement of the rental or if you fail to pay the charges for VIP-ZERO
2. If you or an authorized driver operated the Motorcycle in violation of the Rental Agreement. Including, but not limited to, operating the motorcycle while legally intoxicated or under the influence of alcohol, drugs or other absorbed elements.

VIP-ZERO Personal Property Coverage does not cover loss by mysterious disappearance, nor does it cover:

• Currency, Coins, Stamps, Deeds, Securities, Bullion, Tickets or Documents, CB radios, Cell Phones, Go Pro, Cameras, Radar Detectors, Guns, Merchandise for sale or Fine Art, Contact Lenses or Eyewear, Artificial Teeth and Limbs, Perishables or Animals.
• Loss or damage caused by wear and tear, gradual deterioration, moths, vermin, inherent vice or damage sustained due to any process or while actually being worked upon and resulting therefrom, or while in the care, custody or control of any common carrier.
• Loss caused by war or any act of war;
• Transporting contraband or illegal trade;
• Loss by nuclear reaction, radiation or radioactive contamination;
• Loss or damage due to theft unless reported to Police.

All losses by theft must be reported to appropriate law enforcement authorities and a copy of the filed report must be presented to the rental office or they will not be covered. Coverage is excluded if the renter is in violation of the Rental Agreement.

Current Market value for claimed property will be deemed reasonable and acceptable for reimbursement under this coverage.

Roadside Assistance Coverage provides towing and roadside assistance by an EAGLERIDER approved vendor if your motorcycle becomes inoperable. The benefits include emergency road service towing (within 30 miles of occurrence) emergency fuel delivery (up to 2 gallons) and jump start services. In purchasing the Roadside Assistance Coverage, we will waive the cost of any approved tow or road side assistance service unlimited.

Any reservation made within 48 hours of pickup is subject to availability. Please call our store location to confirm. By choosing to take advantage of our Motorcycle Model Guaranteed, you can rest assured that the model you selected will be available upon your arrival. If you choose not to take advantage of this option, and in the event that your model of choice is not available, you will still receive a comparable model.